Privacy Policy
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Introduction
Welcome to Pengravity CSS/PMS
Welcome to Pengravity CSS/PMS ("we," "us," "our," or "Pengravity"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your data when you visit www.pengravity.com or use our Learning Management System (the "LMS").
1. Who We Are
About Pengravity CSS/PMS
Pengravity CSS/PMS is an online education platform supporting learners across Pakistan, particularly those preparing for competitive examinations such as CSS (Central Superior Services) and PMS (Provincial Management Services). We provide structured lectures, notes, assessments, and academic resources through our LMS at www.pengravity.com.
2. Information We Collect
What data we gather
a. Personal Information
- Full name
- Email address
- Phone/WhatsApp number
- CNIC (if required for certification or verification)
- Academic details and enrollment information
- Payment-related information (processed via secure third-party gateways)
b. Technical Information
- IP address
- Device and browser type
- Approximate location data
- Access times, pages viewed, and LMS activity logs
c. Cookies & Tracking Technologies
We use cookies and similar tools to:
- Improve platform functionality
- Personalize your learning experience
- Remember preferences
- Analyze platform usage
You may disable cookies via your browser settings; however, some features may not function properly.
3. How We Use Your Information
Purpose of data processing
We process your information for the following purposes:
- Providing access to courses, lectures, and LMS functionality
- Personalizing your learning experience
- Sending academic updates, reminders, and notifications
- Managing enrollments, billing, and subscriptions
- Maintaining platform security and performance
- Improving content and user experience
- Complying with Pakistani legal and regulatory obligations
4. Sharing of Data
Who we share information with
We do not sell or rent your personal data. Your information may only be shared with:
- Trusted service providers (payment processors, hosting providers, IT support)
- Authorized staff and academic partners, solely for educational and administrative purposes
- Government or legal authorities, where disclosure is required by Pakistani law
All third-party providers are obligated to maintain strict confidentiality standards.
5. Data Security
How we protect your information
We apply appropriate technical and organizational security measures, including:
- SSL encryption for data transmission
- Role-based access controls
- Regular backups and system checks
- Secure integrations with verified third-party processors
Important Notice
Despite these safeguards, no system can guarantee absolute security.
6. Your Rights
Your privacy rights under Pakistani law
Under applicable Pakistani privacy regulations, you may have the right to:
- Access, review, or update your personal information
- Request correction or deletion of your data, where legally permissible
- Request a copy of your personal data
- Withdraw consent for marketing communications
To exercise these rights, contact:
pengravity@gmail.com7. External Links
Links to other websites
Our website may include links to external websites. We are not responsible for their privacy practices and encourage you to review the privacy policies of those sites.
8. Updates to This Policy
Policy revision information
We may revise this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the LMS constitutes acceptance of the revised policy.
9. Contact Us
Get in touch with us
For privacy inquiries or data requests, please contact:
Pengravity Education System
Your trust matters to us. Thank you for choosing Pengravity as your learning partner.